VMS/Dispatch Jacksonville

Description– Seeking Video Monitoring Operator and Dispatcher for Full Time or Part Time employment.

This position is for 3rd shifts and requires overnight 8 -12 hour shifts.

The ideal candidate will have an attention for detail, be skilled with computers and navigating various programs. The ability to type detailed and factual reports, while multi-tasking and answering phones or radio transmissions from Officers in the field.

WideEye Video Monitoring Service (VMS) delivers an innovative approach to crime prevention, ensuring a fast police and security response to suspicious activity. The “after-the-fact” review of crimes rarely results in criminal convictions. With real-time monitoring provided by WideEye , however, security and or law enforcement officers can be dispatched to respond and stop crimes from occurring. Our 24/7/365 approach ensures a secure environment for your investment while minimizing the financial burden of safeguarding your valuable assets. WideEye integrates with most pre-existing camera/CCTV solutions and costs much less than a traditional security guard.

JOB REQUIREMENTS including but not limited to

  • Ability to multi-task
  • Good time management
  • Attention to detail
  • Good verbal and written communication skills
  • Ability to prioritize calls
  • Self-motivated and driven
  • Ability to perform solo or in a team setting
  • Computer literate
  • Reliable and dependable
  • Flexible in schedule
  • Willing to work nights and weekends
  • Able to identify issues and clearly report to admin staff

As a VMS / Dispatch operator you will be an integral part of operations for one of the South-East premier private security firms. You will be taking inbound calls from residents of properties we service and dispatching officers as needed to assist with a variety of situations.

During a VMS shift you will be required to watch multiple monitors and switch between various properties and cameras looking for any criminal or suspicious activity. Any activities found need to be sent to the officers in the field and then entered into a nightly report that is provided to the clients.

The environment can be fast paced and every night will provide different challenges. You will be working inside of a secure facility and are required to have a clean background.

Please submit resume if interested and a recruiter will reach out to you to set up an interview and shadowing of a live operator.